tkp555 Privacy Policy

Personally Identifiable Information

During registration and account management at tkp555, we collect the following personal information:

• Full name (in Bengali or English)
• Date of birth (for age verification — must be 21 years or older)
• Mobile number and email address
• Identity verification documents (National ID card or passport details)
• Residential address

Financial Information

We collect limited financial information to process deposits and withdrawals. This information includes:

• Mobile number for bKash, Nagad, or Rocket
• Transaction reference numbers and amounts
• Deposit and withdrawal history

Note: We do not collect or store your full bank account details or card numbers.

Activity Information

We also collect activity-related information to improve your experience on the platform and ensure a fair gaming environment:

• Game play history, bet amounts, and results
• Records of promotion and bonus usage
• Live chat and support ticket history
• Login times, session duration, and device information

Direct Collection

When you register at tkp555, update account information, request a deposit or withdrawal, or contact the support team — you directly provide us with information. This data collection is entirely voluntary and is a precondition for using the service.

Automatic Collection

Our servers and technology infrastructure automatically record certain technical information. This includes:

• IP address and device identification information
• Browser type and operating system
• Page visit times and navigation data
• Session information obtained from cookies

This technical information is primarily used to ensure security and prevent fraud.

Primary Purposes

• Account Management: Verifying registration, securing logins, and ensuring account protection.
• Identity Verification (KYC): Confirming age and identity to prevent fraud and money laundering.
• Financial Transactions: Processing deposits and withdrawals correctly and maintaining transaction records.
• Support Services: Providing prompt and effective resolution of your issues.
• Responsible Gaming: Identifying excessive betting behaviour and providing timely assistance.

Secondary Purposes

• Improving platform performance and resolving technical issues
• Providing game recommendations and a personalised experience based on your preferences
• Determining eligibility for promotional offers and bonuses (based on your consent)
• Detecting security threats and unusual activity

Technical Security Measures

tkp555 uses industry-standard technology to protect your personal information. Our security infrastructure includes:

• SSL/TLS Encryption: All data exchanged between the website and servers is fully encrypted.
• Database Encryption: Stored sensitive information is kept in encrypted format.
• Access Controls: Strict internal access policies — only authorised staff can view data.
• Regular Audits: Periodic review and updates of security measures.
• Firewall Protection: Advanced firewall systems to prevent unauthorised access.

Response to Security Incidents

If a security breach or data risk incident occurs, tkp555 will take immediate necessary action and notify affected users as quickly as possible. We monitor the security situation closely and remain proactive at all times to prevent recurrence.

What We Do Not Do

tkp555 never sells, rents, or shares your personal information with third parties for marketing purposes. Protecting your privacy is a core principle of our business.

Cases of Limited Sharing

In the following specific situations and under strict confidentiality agreements, we may share limited information:

• Payment Processors: With bKash, Nagad, and Rocket for transaction verification. They are independent data controllers and their own privacy policies apply.
• Identity Verification Services: With approved verification partners for the KYC process.
• Legal Obligations: In compliance with lawful orders from government authorities or courts.
• Fraud Prevention: With relevant agencies for detecting financial crimes and fraud.

Even in the above cases, we provide only the minimum necessary information and ensure that the receiving party is obligated to protect it.

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. tkp555 uses the following types of cookies:

• Essential Cookies: Required for the basic functionality of the site — maintaining login sessions, security tokens, and so on. These cannot be disabled.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand usage patterns and improve the experience (aggregate data without personal identification).

Cookie Controls

You can disable or delete non-essential cookies at any time from your browser settings. Please note that disabling certain cookies may limit some features of the site. See your browser's help section for browser-specific guidance.

Prohibited for Those Under 21

tkp555 is for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age verification is mandatory at registration and suspicious accounts are verified through the KYC process.

If we are informed that a minor has provided information, we will immediately close that account and delete the associated data. Parents and guardians can report such incidents to our support team.

How Long Information Is Kept

tkp555 does not store your information beyond the necessary period. The general policy is:

• Active Accounts: Information is retained for the entire duration the account remains active.
• Closed Accounts: Even after an account is closed, certain information is retained for the minimum period required to meet legal and regulatory obligations.
• Financial Transaction Records: Retained for the period specified under applicable laws and financial regulations.
• Technical Logs: Retained for a limited period for security purposes and then automatically deleted.

Once the retention period ends, information is securely and permanently deleted or anonymised in a way that makes personal identification impossible.

Notice of Changes

tkp555 may update this Privacy Policy from time to time — to keep pace with changes in technology, law, or our services. For significant changes, we will:

• Post a new effective date on this page.
• Send a notification to registered users by email or on the platform.
• Re-consent may be required for material changes.

Continuing to use the platform after any changes means you accept the updated policy. We therefore recommend reviewing this page regularly.